Miriam Duen, MPA, CSM

Miriam Duen serves in People & Culture at UNCF, the United Negro College Fund, where she leads organizational development spanning job architecture, performance management, onboarding, and talent programming. She is currently leading a nine-month job architecture initiative that is defining job families, career levels, promotion rubrics, and a governance model across 300+ roles. She also helped build the performance management infrastructure supporting UNCF’s 300+ employees, from goal-setting training that cascades from the organization’s 2030 strategic plan, ASCEND to the full mid-year, year-end, and calibration cycle.

She designed the manager training and hosting infrastructure behind UNCF’s formalized internship program, and is building a departmental onboarding framework that adds a liaison role, a manager certification path, and a suite of manager-facing tools. She also develops content for UNCF’s Team Member Hub, the organization’s centralized resource for every team member, from frontline staff to senior leadership. The Hub brings recruitment, new hire onboarding, performance management, internships, and tracking dashboards into one place.

Prior to UNCF, Duen managed a $12 million portfolio of programs for a federal government agency, overseeing IT professional development and tactical training. Earlier in her career she held securities licenses (SIE, Series 6, 7, and 63) and worked in financial services. Her path has moved between finance, federal program management, and human capital strategy, which shapes how she approaches organizational problems: as systems with measurable outcomes rather than initiatives.

Miriam’s current work explores AI literacy and workforce enablement, with a focus on helping professionals move beyond learning new tools to rethinking how they work. She is interested in how AI can challenge traditional ways of working, streamline processes, improve efficiency, and create new opportunities for learning and problem-solving. Through practical learning experiences and capability-building initiatives, she helps make AI more accessible and applicable to non-technical teams. Her work is informed by AI credentials from Google, Oracle, and PMI.

Duen is the founder of AVOT Ventures and co-founder of Total Athlete Collective, a platform supporting college athletes through NIL education, financial literacy, personal branding, and mentorship. She is also a published poet.

Duen holds a Master of Public Administration in Leadership and Non-Profit Management from North Carolina Central University and is a Certified ScrumMaster, with additional professional training in artificial intelligence, product management, and project management.